You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found here.

If you need any help our team will be pleased to assist you. We have the following access for our disabled patients and visitors:

• Disabled parking
• Disabled WC
• Induction loop
• Signing service available
• Wheelchair access
• Step free access

We offer appointments outside of core opening hours during the week, at weekends and Bank Holidays at our Primary Care Network (PCN) Hubs. Please contact reception for further details.

For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999